I had a scary incident with my 2012 Ford Escape on Thursday evening. I called Tuffy and explained the best I could what was happening. Ken told me to bring my car in on Fri morning. I received an estimate and assurance my car would be fixed the same day. It was!!! Service was excellent, and my mind is at ease!! No pressure at all, just reliable mechanics doing a great job!

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Brenda Jones

Mar 05, 2022 – Charlotte , NC

I call Tuffys, my car guy! Im a recent window and needed all kinds of service from tires, oil change, brakes and inspection. I trust them and know that I will be well taken care of!

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Sue Conner

Jan 04, 2022 – Charlotte, NC

Excellent service, reasonable price

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Norma M

Nov 18, 2021 – concord, NC

These are the nicest people to deal with. I took my car in this morning to get the signal light fixed, and they were great! I've been coming to this Tuffy for several years now, and they always treat me right. I highly recommend them to anyone. They are honest and fair.

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Diana Taylor

Nov 02, 2021 – Charlotte, NC

Excellent service! Air conditioner problems. Mike was able to work me in to see what was wrong. This was over the holiday weekend. They were able to take care of it first thing Monday morning. Good ole fashion service.

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MJ Singletary

Jul 08, 2021 – Charlotte, NC

The people are amazing!!!! Chastity, Roger and down the line at S Tryon. They truly look after the customer. I can attest to this time after time!

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Palmer Watkins

Jul 06, 2021 – Charlotte, NC

Amazing service and fixed something that two dealerships and two other shops could not fix. These guys rock!

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Wayne Barrett

Jun 18, 2021 – Charlotte, NC

I first found Tuffy Tire & Auto Service from an advertisement for an oil change. I gave it a shot. Very pleased. Especially with the free tire rotation. Quick and professional. My second visit, I needed another oil change and breaks. They also identified I had two bad tires. When I picked my Lexus up, it ran like I first picked it up from the Lexus dealership. Extremely pleased and would highly recommend this shop and their services!

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Thomas Washington

Jun 08, 2021 – Charlotte, NC

Excellent customer service. Friendly yet professional. Diagnosed the problem quickly and provided both a phone call and email/text follow-up of the issues. Repairs were completed quickly and at a fair price.

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Walter Smith

Mar 13, 2021 – Charlotte, NC

Love this place. Great services. No sale pressure at all. My new mechanic shop.

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Paul Tran

Feb 20, 2021 – Charlotte, NC