It's more than a slogan. At Tuffy, we stand behind our work and promise that it will be Done Right. Period, or we'll fix it for free*.
*Certain restrictions apply. See store for details.
We pride ourselves on our expertise and standing by our work. That’s why each purchase receives at least 24 month / 24,000 mile national warranty - whichever comes first. Twice the dealership and industry average!
6 months special financing on purchases of $199 or more with your Tuffy Credit Card. No annual fee. Convenient monthly payments.
*Subject to credit approval. Minimum monthly payments required. See store for details.
Charlotte, NC - Has your check engine light come on? Do you need to patch a tire, select a new tire, get an oil change, wheel alignment or tire rotation? Then come check us out in Charlotte, NC for all your auto repair needs! We happily serve customers from nearby Belmont, Harrisburg, Huntersville, Matthews, and Mint Hill as well.
Getting hot in there? No worries, we can fix your air conditioning and provide radiator fluid service so you and your car can cool down. Having trouble stopping? Stop in for our top notch brake service.
Here at Tuffy Charlotte, we care about each and every customer. Check out our service list for a complete list of all our exhaustive auto repair services. It's important to take care of your transmission, suspension, and electrical system so you can safely get on the road again. We do all types of preventive maintenance, which can help you keep your warranty. We do engine repair, brake repair, and exhaust diagnosis and repair.
Take a minute to fill out our Request Quote form and find out in less than 24 hours how much a given service will cost you. Our site is designed to give you the best bang for your buck so be sure to sign up for our eSpecial offers. We email you exclusive auto repair deals every single month! We also update our current specials quarterly to maximize your savings.
I have been coming to the Tuffy on Rocky River Road located in Charlotte, NC since I moved to the area about 3 years ago. Each time that I have had my vehicles serviced here they have made me feel like nothing less than family, even as management and employees have switched out. They make sure to thoroughly inspect every issue and not only fix that issue, but they do a great job of separating what services should be completed immediately versus what services can wait a little longer. This type of service stands out to me because it shows they care about the customer, not just the money. Each Tuffy employee, including management, takes the time out to speak to/greet us waiting in the lobby no matter how busy they are. I would highly recommend everyone from management down to the techs received some type of recognition, even if it is miniscule. I was not asked or prompted to leave this review, nor do I expect anything as a result of it. I just feel that the level of customer satisfaction that this shop provides deserves some type of recognition. I also think its noteworthy that Tuffy has a military discount, as I am a retired Army veteran. Many autoshops in this area do not offer that to us veterans. So I would like to express my gratitude and appreciation for that as well!
Apr 14, 2021 – charlotte, NC
Excellent customer service. Friendly yet professional. Diagnosed the problem quickly and provided both a phone call and email/text follow-up of the issues. Repairs were completed quickly and at a fair price.
Mar 13, 2021 – Charlotte, NC