It's more than a slogan. At Tuffy, we stand behind our work and promise that it will be Done Right. Period, or we'll fix it for free*. Learn more.
*Certain restrictions apply. See store for details.
We pride ourselves on our expertise and standing by our work. That’s why each purchase receives at least 24 month / 24,000 mile national warranty - whichever comes first. Twice the dealership and industry average! Learn more.
6 months special financing on purchases of $199 or more with your Tuffy Credit Card. No annual fee. Convenient monthly payments. Learn more.
*Subject to credit approval. Minimum monthly payments required. See store for details.
Charlotte, NC - Has your check engine light come on? Do you need to patch a tire, select a new tire, get an oil change, wheel alignment or tire rotation? Then come check us out in Charlotte, NC for all your auto repair needs! We happily serve customers from nearby Belmont, Harrisburg, Huntersville, Matthews, and Mint Hill as well.
Getting hot in there? No worries, we can fix your air conditioning and provide radiator fluid service so you and your car can cool down. Having trouble stopping? Stop in for our top notch brake service.
Here at Tuffy Charlotte, we care about each and every customer. Check out our service list for a complete list of all our exhaustive auto repair services. It's important to take care of your transmission, suspension, and electrical system so you can safely get on the road again. We do all types of preventive maintenance, which can help you keep your warranty. We do engine repair, brake repair, and exhaust diagnosis and repair.
Take a minute to fill out our Request Quote form and find out in less than 24 hours how much a given service will cost you. Our site is designed to give you the best bang for your buck so be sure to sign up for our eSpecial offers. We email you exclusive auto repair deals every single month! We also update our current specials quarterly to maximize your savings.
Tuffy has always went above and beyond to help service our cars. On my most recent visit to Tuffy, I learned my engine had rod knock and would need to be replaced. With this tough diagnosis... a couple of the mechanics started doing some research and found my 2013 Sonata had a potential recall on it that would be covered. 3 weeks later after going to the Hyundai dealership, my car has a brand new engine thanks to the recall. I probably would have gotten the new engine regardless... but the guys at Tuffy being empathetic to me being told my car was pretty much useless without a new engine and their drive to try find a solution was awesome. I'd definitely recommend Tuffy to anyone looking for honest mechanics.
Feb 11, 2020 – Charlotte, NC
Best place to get your car fixed or repaired. The owner of the store himself helped me when I came 30 minutes before closing, right after my car broke down. Even though they had a shop full of cars. He still made me a priority and helped fix the car the same day and I still made it to my destination with no problems. Hands down best customer service Ive ever had from a car shop. Beyond great full and I would highly this shop to anyone for any type of car problems. Thank yall so much!!!
Jun 13, 2019 – Jacksonville , NC
I've been going to Tuffy Charlotte for years, but I was truly touched by the way Brian and his team went above and beyond today. They helped my 17-year-old neighbor, who is trying to buy his first car with his hard-earned money, by evaluating the vehicle he wanted and carefully explaining to him how much it would cost to get the vehicle in safe working condition. Not only did they do an excellent evaluation, they seemed to truly care about protecting this young man from being taken advantage of by the seller. It was late by the time we left, but the techs didn't mind taking the time to give this young man some valuable feedback, as if they were looking out for a younger family member. This 17-year-old has no father to look out for him and give him advice, but Brian and his team really took care of him today. I can't thank them enough.
Mar 17, 2019 – Charlotte, NC
9835 Rocky River Rd, excellent customer service! Thank you for saving the day!!
Jan 29, 2019 – Charlotte , NC
Staff is very friendly and helpful. They worked to identify the true problem and the best affordable way to have my car fixed. They made our nightmare that was caused by another auto company to a happy ending. I will be sure to continue to use them and refer anyone to them.
Dec 05, 2018 – Charlotte, NC
My father and I were traveling from Pa to Georgia in his Mercedes when smoke suddenly started coming out from under the hood and exhaust pipes. I existed the interstate and pulled into a gas station intending to call AAA. I happened to see Tuffy right next door so I went in and spoke to a technician. Everyone there was extremely kind and helpful. They were obviously busy but within 30 minutes they were looking at our car. Within 2 hours they had gotten the part that was needed and we were back on the road. I could not ask for better service and the price was way less than we anticipated. Thank you for making what could have been a stressful incident very easy!!
Nov 09, 2018 – Waterford, PA
I was thoroughly impressed with their service . We had picked a nail up in our tire and look for locations nearby that could remedy the situation. Their service was super fast and their customer service agent was phenomenal! I would highly recommend their services. I believe you can trust them To do the right service at the lowest price.
Oct 02, 2018 – Versailles, KY
Brian and Kip are always top-notch guys! Amazing service, and truly friendly people. You can feel comfortable and relaxed knowing that these gentlemen will always take care of you and provide the best service available in the industry.
Jun 13, 2018 – Mount holly, NC
One of my best experiences at an auto repair shop. You can tell straight away Mike cares about his customers. I was given a more than reasonable price for the work needed, it was repaired when he said it would be and it was done right first time. Great after work guarantee, and friendly service, I'll be back.
Jan 18, 2017 – Charlotte, NC
Mike and crew are fabulous car service people. Knowledgable, trustworthy, dependable, efficient. We handle all our car needs possible with Mike at Tuffy's. Wouldn't think of going any where else ie someone told us we needed new brakes. Mike did a thorough job reporting that we still had plenty of use out of our current brakes and no need to replace yet. Honesty is the best policy!
Hugh and Jill H
Jan 15, 2017 – Charlotte, NC